Extension & Field Outreach
Career Skills Development Education [CSDE]
c) Business Email Writing (Duration-10hrs)

The Business Email Writing Course is for those who want to improve their business email writing skills. With email being the forefront of business communication in today’s corporate world, it is important to understand and improve the way you are writing business emails.

The Business Email Writing course uses audio-video teaching lessons to help you understand the theory. The practice exercises help you improve your business email writing skills. The course deals with different email formats for different situations – request emails, intimation emails, apology emails and cover letter emails. Understanding how to adapt your email formats for different situations will ensure you never have to worry when you are writing business emails.

Throughout the course, you will be guided and supported by the course instructor. You will be able to post questions on business email writing throughout the course. Your questions will be private and the instructor will respond on a one-to-one basis.

The Business Email Writing Course will teach you:

  • The importance of effective business emails.
  • The sections of a business email.
  • Email etiquette
  • Attachment etiquette
  • Types of business emails: Request, intimation, complaints, apology and cover letter.
  • Practice assignments on different email formats.
  • Memo writing
  • Creating effective and impactful PowerPoint presentations.

Submit the specified assignments online.
Successful students will receive a Certificate of Completion at the end of the course.

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